At FC99, we understand that your personal data is a trust that must be handled with the utmost responsibility. This Privacy Policy transparently explains how we collect, use, store, and protect your information when you use the fc99 platform. We do not take privacy lightly – it is our genuine commitment to every player.
FC99's Commitment to Your Privacy
Six core principles that shape how we handle your data
All data transmitted between your device and the fc99 platform is protected with 256-bit SSL encryption — the same standard used by leading banking institutions worldwide.
FC99 has never and will never sell, rent, or trade your personal data to any third party for marketing or any commercial purpose.
You have the right to access, amend, or request deletion of your personal data at any time. Contact our team and your request will be processed within 30 working days.
Your data is stored on servers protected by strict physical and digital security measures. Access to player data on fc99's end is restricted and regularly audited.
FC99 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection requirements across all our operations.
We clearly explain what data we collect, why we need it, and how long we retain it. No confusing technical language — just straightforward explanations.
This Privacy Policy applies to all users of the FC99 platform accessible via fc99.wine. By registering or using our platform, you agree to the data protection practices described in this document. Please read it carefully before using our services.
FC99 takes player privacy seriously. This Privacy Policy ("Policy") describes how we handle the personal information you share with us when using the fc99.wine platform ("Platform"). This Policy forms part of the overall agreement between you and FC99, together with Terms and Conditions us.
FC99 operates as the data controller for the personal information you provide to us. We are responsible for ensuring that all data processing is carried out in accordance with lawful, fair, and transparent data protection principles, in line with Malaysia's Personal Data Protection Act 2010 (PDPA).
This policy covers all data collected during account registration, platform use, financial transactions, interactions with our customer support team, and all other activities related to fc99 services.
FC99 only collects data that is strictly necessary to provide our services. The following are the categories of data we collect:
In some cases, we may receive information about you from our payment service providers for transaction verification and fraud prevention purposes. All such third-party providers are required to comply with strict data security standards.
| Data Type | Purpose of Collection | Legal Basis |
|---|---|---|
| Identity (name, IC) | KYC verification, fraud prevention | Legal obligation |
| Bank information | Processing deposits & withdrawals | Contract performance |
| Game data | Service delivery, auditing | Legitimate interests |
| Technical data (IP, device) | Security, fraud prevention | Legitimate interests |
| Support communications | Complaint resolution, improvement | Legitimate interests |
FC99 uses your personal data solely for lawful and stated purposes. The following are the key purposes:
FC99 does not use your personal data for automated decision-making that could significantly affect your rights without human intervention. Any decisions relating to your account involve review by the fc99 team.
FC99 does not sell your personal data. However, there are limited situations where we need to share data with certain parties:
We work with trusted service providers to handle platform functions including payment processing, identity verification and technical infrastructure. All such providers are bound by strict data protection agreements and are only permitted to process your data in accordance with fc99's instructions.
FC99 may be required to disclose your data to government authorities or law enforcement when required to do so by applicable law, court order, or for the purposes of financial crime prevention.
Minimum technical data required to verify eligibility to play is shared with our game providers. These providers do not receive your financial information or full personal identification details.
Important Note: FC99 does not share your data with advertising companies, data brokers, or any party not directly involved in delivering our services. If you receive an offer claiming to be from an "fc99 partner" requesting your personal information, please report it to our support team immediately as this may be a fraud attempt.
FC99 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or accidental disclosure.
All data communication between you and the fc99 platform is protected by bank-grade SSL encryption.
Data is stored in data centres protected by multiple layers of physical and logical security.
Only authorised fc99 staff who require access to your data are permitted to do so.
Our security systems are regularly audited by independent parties to ensure consistent protection.
While we take all reasonable precautions, no digital security system can be guaranteed 100% secure. You also play an important role in keeping your account safe — ensure your password is strong, unique, and not shared with anyone.
FC99 uses cookies and similar tracking technologies to ensure the platform runs smoothly and to deliver a personalised experience to every player.
You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the fc99 platform. We do not use third-party advertising cookies that track you across other websites.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data held by FC99:
To exercise any of the above rights, please contact the fc99 support team via live chat or our support email. We will process your request within 30 business days. In complex cases, this period may be extended to 60 days with written notice to you.
The fc99 platform is strictly for adults aged 18 and above. We do not intentionally collect or process personal data of individuals under the age of 18.
If we discover that we have collected personal data from someone under 18 years of age, we will immediately take steps to delete that data and close the account in question. Parents or guardians who become aware that their child has registered at fc99 are encouraged to contact our support team immediately.
As part of fc99's global operations, your personal data may be transferred to and stored on servers located outside Malaysia. When this occurs, we ensure that protection equivalent to Malaysian standards is applied to your data through:
FC99 does not transfer your data to countries that lack an adequate level of data protection without appropriate additional safeguards.
FC99 retains your personal data for as long as your account is active or as long as necessary to provide services to you. Following account closure:
After the designated retention period, your data will be securely deleted or anonymised so it can no longer be linked to your personal identity.
FC99 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform improvements. When significant amendments are made:
We encourage you to review this page periodically. Continued use of the fc99 platform after any amendments take effect will be considered acceptance of the updated Privacy Policy.
If you have any questions, concerns or complaints regarding how FC99 handles your personal data, please contact our data protection team:
FC99 is committed to addressing any privacy concerns you may have in a transparent and responsive manner. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant data protection authority.
This Privacy Policy is the official version in Bahasa Melayu. In the event of any discrepancy between language versions, the Bahasa Melayu version shall prevail. This document was last updated on 1 January 2026.
Your privacy is our priority. Register a free fc99 account today and enjoy over 3,500 games in a safe, transparent environment trusted by more than 500,000 players in Malaysia.